OOnline banking

Digital onboarding for customers

Speed and ease redefined. Welcome to the simplicity of modern banking!

A new account, debit card and e-banking credentials in less than 10’.

Without having to visit a branch or fill out forms. All you need is your mobile phone. 

From wherever you are and whenever is most convenient for you.

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Everything you need from your bank made easy!

Open your new personal deposit account at Optima bank from your mobile phone without having to visit a branch, in just 3 quick and easy steps on the Optima mobile app.

To begin, first download the app:

Optima mobile app QR        Optima mobile app QR iOS
 google play        Optima mobile app - App store    

Step 1: Connect to the eGOV KYC service

Step 2: Have a videocall with an Optima bank representative

Step 3: Create your own financial profile

Now you can immediately acquire:

  • Personal deposit account for your everyday transactions
  • Debit card for your everyday purchases. You will receive the card at the address you have indicated, within a few days after onboarding.

  • User credentials for Optima e-banking & the Optima mobile app for your online banking needs. Credentials are sent by email and Viber/SMS.

Your bank at your fingertips, today!

For whom has digital onboarding been designed

This new service is designed for individuals – new or existing customers – who do not currently have an account at our bank or/and Optima e-banking.

Furthermore, in order to register at our bank online, you must be an adult Greek national and possess: 

  • an identity card (existing or new type)
  • Taxisnet passwords, with validated contact details in the National Communication Register (ΕΜΕP).

More useful information about digital onboarding